Check the SIMs on Your Own CNIC or Number
Pick a tab and press the button to see the official PTA check for your own CNIC, or for the SIM in your phone. Nothing you type leaves this page, and this site does not look up other people's numbers.
To deactivate an extra SIM on your CNIC in Pakistan, visit a franchise or customer service centre of the operator that issued it, take your original CNIC, and ask to disown or remove the SIM. The operator verifies your fingerprint, removes the SIM from your CNIC and should give you a reference number. Afterwards, send your CNIC to 668 to confirm the count has dropped.
Last checked: October 2026
This site is an independent guide, not PTA or an operator. It cannot remove SIMs for you, and we are not aware of any official online disown option. Removal happens at the operator, with your biometrics.
Before you go: find out which operator
Send your 13-digit CNIC, without dashes, to 668 (about Rs 2 + tax). The reply shows how many active SIMs are on your CNIC with each operator. It does not show numbers, so compare it with the SIMs you know about. Send “MNP” to 667 from each SIM you hold to confirm it is in your name. The operator where the count is higher than your known SIMs is where you need to go. Our SIM audit guide has a worked example.
If the SIM you plan to remove is one of your own old numbers and is still linked to banking, wallets or WhatsApp, move those accounts to the number you are keeping first. Once a SIM is removed you may lose access to OTPs sent to it.
Disown, remove and block: which one you need
| Action | When to use it | What happens |
|---|---|---|
| Disown | A SIM on your CNIC that you do not use or do not recognise | PTA says operators must treat a disown request as a request to remove the SIM from your CNIC. Needs your biometric verification. |
| Remove | An old SIM of yours you no longer want, freeing a slot under the limit | The SIM is taken off your CNIC. Same visit, same biometric check. |
| Block | Your own SIM is lost or stolen and you want to keep the number | The SIM stops working but stays yours. You can get a replacement at a franchise with your CNIC and biometrics. |
PTA’s FAQs say operators should not confuse “disown” and “removal”. In practice, both end with the SIM off your CNIC. Blocking is different: a blocked SIM is still registered to you, so blocking alone does not fix an unknown SIM on your CNIC.
Step-by-step at the franchise
- Go to the right operator. A Jazz SIM is handled by Jazz, a Zong SIM by Zong, and so on. Use an official franchise or customer service centre. Telenor Pakistan is now part of PTML, which also runs Ufone, but continue to use the channels your operator tells you to use.
- Bring your original CNIC. A photocopy is not enough, because removal needs a fingerprint match against NADRA records.
- Bring your 668 result (a screenshot is fine) and the list of numbers you have confirmed as yours.
- Explain what you want. Say that you want to disown a SIM on your CNIC that you do not use, or remove an old SIM of yours. Ask the staff to identify the SIMs on your CNIC with that operator after your biometric check.
- Give your fingerprint for verification.
- Confirm the number to be removed. Make sure it is not a number you or a family member still needs.
- Get a reference or complaint number and note the date, the franchise and the staff member’s name if possible.
We do not quote fees or processing times, because PTA does not publish fixed ones for this. Ask the franchise about any charge and how long it will take.
Verify afterwards
After some time, send your CNIC to 668 again, or enter it at cnic.sims.pk for the total. The count with that operator should have gone down. If it has not changed, contact the operator with your reference number. You can call from your own SIM: Jazz 111, Zong 310, Ufone 333, Telenor 345.
Keep a simple record of what you removed and when. It is useful if the SIM is later linked to any problem.
If the SIM was issued fraudulently
If you never agreed to the SIM, or the count went up without you buying anything, treat it as possible misuse of your identity:
- Complain to the operator first while disowning the SIM, and get a complaint number.
- Escalate to PTA if the operator does not resolve it. Use PTA’s online Complaint Management System (website or app) or call toll-free 0800-55055. PTA needs your name, contact details, the operator’s complaint number and a short description.
- Report misuse to NCCIA. If the SIM has been used for fraud, threats, harassment or identity misuse, call the National Cyber Crime Investigation Agency helpline 1799. Keep screenshots, numbers and transaction details.
Unauthorised use of your identity information is an offence under PECA 2016 Section 16, with up to 3 years in prison, a fine up to Rs 5 million, or both. PTA has also run joint raids with NCCIA against illegal SIMs in 2026, and reported blocking 691,102 illegal SIMs between January and July.
SIMs used by family members
Not every extra SIM is a stranger’s. If an adult relative uses a SIM on your CNIC, disowning it will cut them off. The better option is an ownership transfer to their own CNIC, which needs biometric verification. Until then, PTA holds you, the registered owner, responsible for what happens on that SIM. See SIM limit per CNIC for how this affects your slots.
If you are overseas
Removal needs your fingerprint, and we are not aware of any official route to disown a SIM fully online from abroad. If you are outside Pakistan:
- Check your CNIC or NICOP count with 668 or cnic.sims.pk.
- Contact the operator through its official customer care channels and ask what options it has for overseas customers.
- If you believe a SIM on your CNIC is being misused, complain to PTA online and keep the record.
- Plan to visit the operator’s franchise with your original CNIC or NICOP when you are next in Pakistan.
Be careful of agents or websites offering to “remove SIMs online” for a fee. They cannot give your fingerprint for you and may misuse the CNIC details you send.
Lost SIM or lost phone instead?
If your own SIM is lost, call the operator to block it, then get a replacement at a franchise with your CNIC and biometrics. If your handset is stolen, that is a separate process: report it through PTA’s Lost and Stolen Device System via the Complaint Management System or 0800-55055 with the phone’s IMEI. PTA blocks the handset only. Recovery is for the police.
Frequently asked questions
Can I deactivate an extra SIM by SMS or online?
Not that we know of. PTA’s FAQ ties disowning to biometric verification, which means a visit to the operator with your original CNIC.
Can I disown a SIM on another network from any franchise?
No. Each operator handles its own SIMs. Use 668 to see which operator each SIM is on.
Does blocking a SIM remove it from my CNIC?
No. Blocking stops a lost SIM from working, but it stays registered to you. To get it off your CNIC, ask for removal or disown.
Start with the CNIC SIM check if you haven’t yet, or see our SIM owner details guide for every official check.
Sources: PTA FAQs on disown and removal, PTA complaint procedure, PTA SIM Information System (cnic.sims.pk), PTA enforcement figures reported August 2026, pta.gov.pk.